You have a right to expect a high standard of care from our practice and we will try at all times to provide the very best care possible with the resources available. In order to assist us in this we require that you take full responsibility for ensuring that you do not abuse the service.

For example, it is your responsibility to ensure that you keep medical appointments and follow medical advice given. Very occasionally a practice/patient relationship breaks down completely.  In this situation the patient may choose to register with a different practice.The practice also has the right to remove that patient from their list.  This would generally only follow a warning that had failed to remedy the situation and we would normally give the patient a specific reason for the removal.