If you have a concern please speak to us - the Patient Care Co-ordinator Claire Brown or the Medical Secretary Lisa Baker will be able to help you.

If you are still concerned please ask to speak to our Practice Manager Dave Davenport. 


A formal complaint can be made in writing to, or by post. Please provide the patients full name and date of birth so that we can investigate fully.

You may also make a complaint to NHS England.

The full NHS complaints process is here.


Feedback and complaints

Complete our survey here

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Contact Us

Belle Vale Medical Practice
Belle Vale Health Centre
Hedgefield Road
L25 2XE
Tel: 0151 317 8599
Fax: 0151 317 8592