Important information to all patients

From Monday 1st June for all NON SHIELDING and NON ISOLATING patients We will no longer be taking medication requests via telephone.
Patients are encouraged to:
1. Order via an app - call the surgery if you need to register
2. Order via email- bellevale.healthcentre@nhs.net
3. Put your request in the box in the foyer
Thank you for your ongoing support and understanding,
All at Belle Vale Medical Practice
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We are open, please contact us via phone as the front reception desk is closed.
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If you have a new continuous cough OR a high temperature go home and visit https://111.nhs.uk/covid-19. Do NOT go to GP/ pharmacy/hospital. For GP help call us after 08.00 Mon to Fri.
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Dental Care
  • If you are in pain or in need of support please phone your usual dental practice. This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white patch, red patch, a lump or an ulcer that won’t heal. All dental practices should be able to provide advice and management to you over the phone. This includes giving advice, guidance and prescriptions, which you can collect from your local pharmacy.

  • If you do not have a dentist, please call the Cheshire & Merseyside Dental Helpline on 0161 476 9651. They will assess you and provide advice over the phone which may result in a remote consultation with a dentist.

  • If your dentist or the dentist you have been referred to from the dental helpline  think that you need urgent face-to face treatment, they will refer you to a designated dental clinic where you will be assessed and any requisite emergency dental treatment undertaken.
If you require urgent dental care, please click here for information.
From Monday 23 March our reception desk will close. If you need help we will be available 08.00 to 18.30 Mon to Fri

Following government guidance on 16 March 2020:

1 All patients will be assessed by telephone before attending any appointment in the surgery.

2 Any patient or child with cough and or fever must NOT come to the surgery and should self-isolate with their entire household for 14 days. If you feel symptoms are getting worse visit 111.nhs.uk/covid-19

3 We will be cancelling face to face routine reviews for chronic disease management and these will be carried out by telephone where appropriate. We will be cancelling joint injection clinics and minor surgery for the coming months.

4 Please order prescriptions online where possible - please phone us to sign up remotely or download the NHS app.

We appreciate this may cause inconvenience but it is extremely important that we minimise the risk to all patients and workers from COVID-19. We thank you for your understanding at this difficult time.

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Contact Us

Belle Vale Medical Practice
Belle Vale Health Centre
Hedgefield Road
Liverpool
Merseyside
L25 2XE
Tel: 0151 317 8599
Fax: 0151 317 8592
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